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Have you any advice on a colour that won't cause further damage?

Simon Webster Hair


I have brown hair that I've gradually had lightened over the last few years. Four months ago I asked my hairdresser about going silver/grey. He rightly explained he'd have to use bleach and that I would need to tone it regularly. I did this and my hair was fine for a month. I went back for my roots to be done and four weeks later they turned orange - no amount of toning helped. On top of this I have major breakage at my crown and on top, about an inch from the root.

My hairdresser says this is because I have either straightened it too much or because I tie it up. Well I don't straighten the top and I have been tying my hair up as a nurse for years without these problems. I know there's not much that can be done for this awful mini-mullet except wait for two years to get the length back. Have you any advice on the colour that won't cause further damage, even if it means going back to brown?

Cherie, Manchester

Hello Cherie,

I think I can tell what has happened. Normally, hair is strong enough to be held in a loose ponytail, however when hair has been over-processed it is weakened and is much more susceptible to breakage. If you have had your hair bleached then there may have been some overlapping onto the pre-lightened part of the hair - this happens sometimes when the bleach expands as it’s processing - which also makes the hair brittle. If the ponytail then pulled the hair at the crown it could have added to the stress on the hair.

The best solution now is to continue to treat the hair with a protein-enriched shampoo, conditioner and treatment, like the one specially formulated by Bumble&bumble. It's also important to research the salons you go to for colour or bleaching services to ensure you visit one with a good reputation for this kind of service.


Linzi King, Simon Webster Hair, Brighton