A home dye has turned my roots ginger!

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I have been having a full head of highlights on my hair for about a year and a half. Before this I had been using a permanent brown box dye on my hair for years, but this had built up and it took me ages to correct the colour and go blonde.

I finally got it to a nice colour but it wasn’t as light as I wanted, plus my roots were starting to come through again. I went with the cheaper option and went back to a box dye. I used L’Oreal Olia Ash Blonde and the result on the ends of my hair was exactly the colour I wanted, however my roots are a light ginger!

The dye also burnt my scalp, just in the area where I tied my hair on top of my head, and the heat was concentrated inwards. It’s not noticeable thankfully but I don’t know how to correct this?

How long should I leave it before attempting to fix my roots? Would you recommend that I use a box dye again? I’m worried that if I get highlights on the ginger re-growth, the colour of my roots won’t be blended into the rest of my hair properly.

Please help!

Katie, Northampton

Hi Katie,

Sorry to hear about the problems you have had. Your natural colour might have gold or copper undertones in your which could be the reason your roots have come out ginger. I would suggest you use Wella 12.11 which is a special ash blonde along with 12% peroxide and put a plastic cap over your head - no heat.

Maybe the reason why your scalp burnt is because you have had a reaction to the colour you used before. Most home dyes rarely come out as the colour they say they are going to. I would advise on this occasion you seek professional advice.

Best of luck,

Joseph Koniak, Artistic Director of Joseph Koniak and Eleven Hair, London

Being a professional colourist I cannot stress the importance of visiting a salon when going blonde. Home hair colours are not 100% reliable when using them on hair that has already been heavily coloured like yours. As you have had different colours in certain areas of your hair the dyestuffs have created a patchy result. Hair colourists should have the knowhow and technical products available to them to create a much more even blonde result.

John Clark, Head of Colour at Brooks+Brooks, London 

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