The team at Reed Hair from Maldon has been named Front of House Team of the Year, sponsored by Schwarzkopf Professional, at the British Hairdressing Business Awards, hosted by Hairdressers Journal International.
The ceremony, which took place at the Park Plaza Westminster Bridge in London on Monday 11th September, was hosted by comedian Rob Beckett, alongside HJ’s executive director, Jayne Lewis-Orr.
On the night, Jayne welcomed the assembled audience of 800 hairdressers, telling them,
This night is all about promoting the professionalism, innovation and excellence of our industry. We’re proud to recognise the individuals and teams who work tirelessly to raise the profile and professionalism of this industry, and make it one of which we can all be proud.
The awards, which boast 17 categories recognising all aspects of salon life, seek to find the most forward-thinking, successful and valued businesses in the country. A win on the night marks a salon out as the cream of the crop, providing unrivalled recognition that they are at the pinnacle of their profession and contributing to both the industry and the economy in a truly meaningful way.
The Front of House Team of the Year category celebrates the unsung heroes of the salon – those who are the first and last contact with the client. It seeks to recognise exceptional customer care, communication and going above and beyond in the name of service.
The front of house team are a salon’s shop window; it’s the first chance you have to show a potential client what you can do, and to make those returning clients feel just as special as their first visit. It’s a crucial role and one we’re proud to honour Reed Hair with - a well-deserved win!
Accepting their award, Reed Hair commented,
We’re so proud to win this award! Our front of house team are at the core of our business as it’s all about communication. The team communicates absolutely everything to our clients which really helps to give them the best experience. We would of course like to also thank the rest of our team, they're all amazing!
Today marks a great news day for Reed Hair standing tall over a vast industry of 277,333 professional UK hairdressers who work in just 35,000 hairdressing salons. This win catapults the salon into the hairdressing elite - a proud day for Essex’s local businesses!