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Zen Day Spa is Best-in-Class

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Zen Day Spa
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Zen Day Spa in Newry was recognised last week as one of the Best-in-Class Irish businesses. The Business All-Stars award was presented to local entrepreneur, Lisa McCrink by Dr Briga Hynes and Sentor Aodhan O’Riodain.

The Business All-Stars award and accreditation signifies Zen Day Spa as a ‘progressive indigenous all-Ireland business’ that has met the highest quality standards of verified performance, trust and customer centricity in a rigorous selection criterion throughout all of Ireland.

This accreditation is overseen by the prestigious All-Ireland Business Foundation, a national body responsible for identifying and accrediting Best in Class Irish Businesses as Business All-Stars. The prestigious panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics. Dr Hynes commented:

This accreditation is now held by over 350 firms, identifying small and medium businesses that operate to the highest quality standards in Ireland. Each business goes through at least two interviews and is scored on every part of the process against a set of metrics.

The Foundation panel evaluated Zen Day Spa’s company’s background, trustworthiness and performance and we spoke to their customers, employees and vendors. We also anonymously approached the company as a customer and report back on the experience.

We believe in a marketplace where Best-in-Class companies are clearly identifiable and where consumers can purchase with confidence from All-Star accredited businesses. The Foundation promotes its accredited businesses to Irish consumers, giving them confidence and reassurance when making their purchasing decisions.

The Foundation offers Accredited All-Star businesses the opportunity to engage in peer-dialogue, collaboration and support each other by forming part of the foundation's TRIBE - The Register of Irish Business Excellence.

Zen Day Spa is a welcoming haven of tranquillity and calm situated in the heart of Newry’s City Centre away from the hustle and bustle of busy everyday lives. Award-winning Zen Day Spa employs specialists that are counted among the best in their field and consistently provide excellent five star customer service, which exceeds expectations. Zen Day Spa offers a variety of luxurious treatments and services (beauty, spa, advanced skincare, aesthetics, and events). They don't just specialise in one area, which Zen clients love.

Lisa McCrink from Zen Day Spa commented following the All-Star Business presentation:

On behalf of my team at Zen Day Spa, we are thrilled to receive the All-Star Business Medal and Accreditation Certification at Croke Park last week. The accreditation process gave me the opportunity to reflect on our brand story, achievements, how we created a unique Zen experience to date and ambitious growth strategy over the past three years. With the recent property development earlier this year, we have trebled in size, with now ten treatment rooms and more relaxation space for clients to enjoy the zen experience.

The opportunity to receive first-hand feedback from the panel, our employees, customers and suppliers through the reference check round was particularly insightful. I would like to take this opportunity to thank the Foundation for recognising the hard work we have invested to help us achieve this accreditation; also thank you to our Zen Manager, Catherine and my gorgeous team for their heart warming dedication and passion in delivering the highest treatment standards and always embodying the Zen ethos to benefit the wellness of our clients.

Zen Day Spa’s belief, community ethos and passion for client's well-being are the catalyst for its great success, enabling quick innovation and impressive growth, exceeding all expectations. Lisa and the Zen team look forward to implementing more exciting and positive challenging strategy plans for future growth, continuing to meet and exceed the standards set by the AIBF.

Clients visit Zen for its personalised community ambiance, professional advice, exquisite customer service and centricity. Fostering a Zen atmosphere which allows guests to relax and renew; providing an unforgettable experience that improves clients’ wellbeing through services designed around their needs; this sets Zen Day Spa apart. Zen's clients feel special, valued and trust the team every time they visit. The team work diligently ensures that clients’ time at the spa is the best part of their day and an unforgettable positive experience.

Regular clients Sally and Mauritia stated:

My Mum and I have been regular clients at Zen Day Spa during the past year. We were delighted to be the first clients in Zen’s new premises; it is a new beautiful peaceful haven! Hidden tranquil gem in the centre of Newry, it offers a surreal experience in gorgeous surroundings. The new premises has thoughtful amenities, fabulous changing rooms, treatment rooms with showers, two double rooms, lovely new relaxation suite simply tailored to every client’s needs. We love the Zen team; they’re so incredible, welcoming, helpful, knowledgeable and pleasant. It has the most gorgeous ambiance and community feel. A truly amazing unique Zen experience from beginning to end.

We always enjoy our treatments and experience every time, cocooned in relaxation and the Zen community ambiance. Mum and I went to a lot of spas, we have to say Zen Day Spa is the most amazing place offering outstanding treatments, the best we have ever had. Everything is under one roof from beauty treatments, spa treatments, aesthetics such as semi-permanent make-up; Lipo Firm and Lift Facials; Lipofirm body contouring treatments. We have tried everything so far... Love everything and we cannot wait to experience the new wellness and aesthetic treatments, as well as the schedule of events that the girls have planned in future.

It is an inspiration and a credit to Lisa, Catherine and the Zen team what a unique business that has been locally built, how it has expanded to more than four times its size in less than three years; how the team focuses on helping so many people improve wellbeing, as well as beauty differences. They have touched so many people’s hearts, as they are so passionate about their jobs and how they want to make a difference in the community. We love how they are always listening to their clients’ feedback, building loyalty and trust, trying to implement new treatments, as well as experiences and surprises to ensure all their clients have the best experience every time - you feel a part of Zen Day Spa’s journey. Thank you Zen Day Spa for making us feel special and we are delighted that Zen Day Spa received the All Star Business recognition you truly deserve.