Snob Salon & Boutique located at Jumeirah and Arjan in Dubai, UAE is a brand that specialises in niche products and services for all your hair and beauty needs.
The salons are committed to client satisfaction at all times to ensure they have the best experience in the salon, which is why they have completed their project on Managing the Client Appointment recently to make some improvements.
Effective client appointment management is crucial to the smooth operation of any salon. With well-organised appointments, salons can optimise scheduling, reduce downtime, and ensure clients leave satisfied and ready to return.
So, Snob would like to share a few ideas that will enhance the journey for the client…
- Online Booking System allows anytime and anywhere booking for the user and reduces missed opportunities and ringing phones in the salon
- Automated Reminder System to reduce No-Shows
- Cancellation Policy to discourage no-shows and opening cancelled slots to new clients
- Wait List Option to aim to fill all appointment slots over a certain period
- Schedule different services based on time required for the process to avoid overbooking or underutilising slots
- Train staff how to handle double bookings or unexpected delays
Managing client appointments effectively is an ongoing process and one which the team at Snob take very seriously.
For your experience at our salons please call or book online at www.snob.ae.
Jumeirah: +971 4 338 6600
Arjan: +971 50 525 7545