NHS COVID-19 Test & Trace App

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NHS COVID-19 Test & Trace App

Along with the NHS COVID-19 App, it is mandatory for all salons in England and Wales to collect client information when attending their appointment. The information you will need to collect is the client's name, contact details, date of appointment, and time of arrival and departure. As almost all salons use a booking system or diary, this should be sufficient enough for you to continue taking your client details with. If you do not use such a system, then you will need to start collecting your clients details for track and trace.

The use of these QR codes help NHS Test and Trace in England and NHS Test, Trace, Protect in Wales to contact people if coronavirus outbreaks are identified. To download your QR code, click here.

To read full details on the app, click here.

England Salons
  • The QR codes will help businesses meet the legal requirement to record the contact details of clients, visitors and staff in your salon. For clients that have chosen not to download the app or do not have a smart phone, then you must collect your clients details manually. These details are usually always collected when booking and stored in your booking systems.
Welsh Salons
  • In Wales it is compulsory for all salons to collect and keep records of staff, clients and visitors. Checking in with the app does not replace this requirement.

The aim of the app is to provide local information to users and to alert them if they are at risk of the virus, and to help the NHS understand if the virus is spreading in a particular area so local authorities can respond quickly to stop the virus spreading.

It is not compulsory for individuals to use the app, so getting clients to scan the QR code is not something you need to enforce in your salon. We would just make sure you have the QR code available in your salon in different places (maybe at each styling station) so clients that are choosing to use the app can scan the code with their phone as they sit down.