My Balayage has Gone Grey!

Hi,

I was looking for some advice. I had a balayage colour done recently - brown at the top and blonde at the bottom - my hair turned quite brassy, and I explained to the hairdresser that I wasn't happy, they told me to come back to fix it, so I did, but now the blonde is grey!

How can I go about fixing this? I do not want to go back to that salon. Can I buy a dye? If so, what colour, or would you recommend going to another salon? I would hate to put a box colour on and it turn into another disaster.

I’m so embarrassed and angry that this has happened.

Any advice would be greatly appreciated,

Michelle, UK

Hi Michelle,

Oh no! Don’t buy a box dye and attempt to fix it yourself. I would recommend speaking with the salon you went to and explain that you’re unhappy and ask for a soft toner. If you’re adamant you don’t want to return, then go to a new salon and explain the situation. In the meantime, wash your hair with a cleansing shampoo, such as L’Oréal Metal Detox to help get the grey out.

Cliona O'Connor, Stylist and Colourist at Cyril Morgan