Scotland: Guidance and Support

Scotland: Guidance and Support

All legal requirements for social distancing and limits on the numbers of people who can meet was lifted on the 9th August, with all businesses and premises able to reopen.

Some protective measures will stay in place such as the use of face coverings indoors.

Adults identified as close contacts of someone who has tested positive for Covid-19 will also no longer be automatically required to self-isolate for 10 days from 9 August. Anyone who is double-vaccinated with at least two weeks passed since their second dose and who has no symptoms will be able to end self-isolation if they return a negative PCR test. The same conditions will also apply to anyone aged between five and 17 years old, even if they have not been vaccinated. The requirement to take a PCR test will not apply to children under the age of five.

Complimentary drinks may be offered to clients/customers when on the premises, though the Scottish government strongly advise that it should be recorded if a client accepts a drink, and particular attention should be paid to hand hygiene when handling.

Tier Restriction System
  • Level 0: Meeting indoors - eight people from three households, most businesses open. Close contact services and mobile close contact services are permitted.
  • Level 1: Meeting indoors reduced to 6 people from 2 households, but still a responsible degree of normality. Close contact services and mobile close contact services are permitted.
  • Level 2: Limits on hospitality and no meeting indoors. Close contact services in-salon are permitted, but mobile close contact services are not permitted.
  • Level 3: Much of hospitality closed. Close contact services in-salon are permitted but may be subject to additional protective measures. Mobile close contact services are not permitted.
  • Level 4: Non-essential shops closed, but six people from up to 2 households can still meet outdoors. All salons and services are to be closed.

Close Contact Services Guidance

Full details on the guidance that salons and freelancers must follow during the COVID-19 pandemic can be found here.

Quick guidance summary:

  • You must complete a risk assessment for your salon
  • Where possible, you must keep a social distance of 2m
  • Maintain handwashing/sanitization
  • Face coverings are mandatory for clients and for staff. A face covering is defined as any type of protective clothing which covers a person’s nose and mouth, which includes fabric face coverings, scarves and visors. In the Scottish close contact checklist, (which you can download here) it states: Staff should wear a visor in addition to a face covering. Visors are recommended but face masks are mandatory.
  • You cannot ask a client/customer to remove their face covering. No treatment should be performed that requires the face covering to be removed. This includes treatments that your service might routinely provide. Whilst beauty therapists are able to operate, certain therapies should not be performed if they break other guidance or regulations. This means treatments that require the removal of a face covering should not be offered or carried out, even if the client is exempt from wearing a face covering and the area is exposed. Current professional advice is that, for safety reasons, close contact services should not be performed where face-coverings cannot be worn.
  • Use a consistent team pairing/bubble system
  • Maintain a high level of hygiene throughout the salon

Further steps:

  • Encourage clients to use hand sanitizer or hand washing facilities as they enter the premises or before treatment.
  • Clients must wear masks.
  • When booking an appointment, asking the client if they can attend on their own, where possible.
  • Adjusting how people move through the premises to reduce congestion and contact between clients, for example, queue management or one-way flow. This may only be possible in larger salons.
  • Operating an appointment-only system.
  • Encouraging clients to arrive at the time of their scheduled appointment.
  • Seeking to avoid skin to skin contact with colleagues, and clients if not crucial for the treatment, and wearing gloves where possible.

COVID-19 related screening questions to be asked of clients ahead of their appointment, including:

  1. Have you had the recent onset of a new continuous cough?
  2. Do you have a high temperature?
  3. Have you noticed a loss of, or change in, normal sense of taste or smell?

If the client has any of these symptoms, however mild, they should stay at home and reschedule their appointment.

NHS Scotland Test and Protect

You must collect your clients/customers details either through a booking system or manually on the day of their appointment.

The gathering of contact information in a secure and safe manner from clients/customers or visitors to premises, will assist NHS Scotland's Test and Protect service to identify and contact individuals who may have been exposed to the virus, and request them to take appropriate steps to prevent the potential onward spread of the virus. The data will also be helpful to the NHS and key local partners to manage and contain location-specific outbreaks.