Wales: Guidance and Support

Wales: Guidance and Support

Most of Wales' remaining Covid rules have been lifted, with all businesses and premises reopening.

Social distancing rules and numbers on who can meet indoors will end. However, face masks are still be mandatory in public places like transport, shops, and healthcare settings. Further relaxation will be looked at in at least six weeks’ time.

Businesses will need to put their own measures in place to keep staff and customers safe, which may include social distancing and PPE. Do make sure to update your risk assessment to reflect any changes you make in these areas.

From the 7th August, fully vaccinated adults will no longer need to self-isolate after close contact with a positive Covid case. Under-18s will also be exempt under the new rules. Contacts of people who test positive will continue to be advised by Test, Trace and Protect to take PCR tests two days after being alerted, and again on day eight. People who test positive for Covid will still need to isolate for 10 days, regardless of whether they are fully vaccinated or not.

Close Contact Services Guidance

Full details on the guidance that salons and freelancers must follow during the COVID-19 pandemic can be found here.

Quick guidance summary:

  • You must complete a risk assessment for your salon
  • Where possible, you must keep a social distance of 2m
  • Maintain handwashing/sanitization
  • A visor and a Type II face mask must be worn
  • Use a consistent team pairing/bubble system
  • Maintain a high level of hygiene throughout the salon

Further steps:

  • Encourage clients to use hand sanitizer or hand washing facilities as they enter the premises or before treatment.
  • Clients must wear masks.
  • When booking an appointment, asking the client if they can attend on their own, where possible.
  • Adjusting how people move through the premises to reduce congestion and contact between clients, for example, queue management or one-way flow. This may only be possible in larger salons.
  • Operating an appointment-only system.
  • Encouraging clients to arrive at the time of their scheduled appointment.
  • Seeking to avoid skin to skin contact with colleagues, and clients if not crucial for the treatment, and wearing gloves where possible.

COVID-19 related screening questions to be asked of clients ahead of their appointment, including:

  1. Have you had the recent onset of a new continuous cough?
  2. Do you have a high temperature?
  3. Have you noticed a loss of, or change in, normal sense of taste or smell?

If the client has any of these symptoms, however mild, they should stay at home and reschedule their appointment.

To see the full guidance for Wales, click here.

Client Information Collection and NHS App

It is mandatory for all salons in Wales to collect client information when attending their appointment. The information you will need to collect is the client's name, contact details, date of appointment, and time of arrival and departure. As almost all salons use a booking system or diary, this should be sufficient for you to continue taking your client details with. If you do not use such a system, then you will need to start collecting your clients details for track and trace.

In addition to this law is the NHS COVID-19 app. It is mandatory for all salons to display their unique QR code in the salon ready for clients to scan should they be using the app. You can download your QR code here.