I can't comment on the hairdressing side of this salon but I can comment on the front of house service by Janice which is excellent.. I visited this salon just before Christmas to see if they had any GHD hair dryers ( my daughter particularly wanted the copper coloured one) but unfortunately they only had the chrome trim one but as Christmas was close and I had failed to find one anywhere else I decided to buy it. That should have been the end of it but Janice very kindly said she would do her best to phone around and try and find a copper one and took my contact details. I didn't hold out a lot of hope if I'm honest but Janice called me the next day to say she had one for me in the shop and I was welcome to swap it,which I did. Now,that is what I call excellent service and she is a fine asset to this business,thank you Janice.