Welcome to The Urban Sanctuary.

At the Urban Sanctuary, Haywards Heath, we pride ourselves in offering the very best in products and treatments the beauty industry has to offer, along with excellent customer care and attention to detail. We always go above and beyond to ensure your time with us is truly memorable.

The salon was opened by Gemma Phelan in December 2011 after it outgrew its previous premises after three years. Gemma has used her expertise to train new beauty therapists and welcome in other beauty professionals to offer clients the most up-to-date treatments in luxury surroundings.

The salon has three luxury treatments rooms, one of which is a double treatment room allowing you to enjoy a treatment with a companion. As well as a purpose built wet room for spray tanning and body treatments and a nail bar area. So relax and let us take care of your mind, body and soul.


Caci Ultimate

Body Treatments


Lava Shells

Decleor Facials

Crystal Clear Facials

Eye Treatments



Hair Removal




Hands and Feet

Geleration Manicures and Pedicures


Just For Men


Bridal Make-up
Wedding Packages
Spray Tanning
Gel Nails and Nail Art
Retail Stockists of Decleor, Jessica, Sienna X, Crystal Clear, Caci, Mii and Lycon
Professional Products used: Decleor, Jessica, Sienna X, Crystal Clear, Caci, Mii and Lycon


Phorest Client Experience Award 2015
ETC Hair and Beauty Winner 2015
Best New Business for Bright Award 2012


Thank you!
‎Vivienne Sona‎

At the gym this morning one of the female members said I hope you don't mind me saying but your skin is amazing, you are glowing  :-) So I told her all about the Comcit treatment I had on Friday.....

Lovely and relaxing!
Sarah Colletti

Had a facial today which was lovely and relaxing, then got asked for ID in sainsburys because I have a young face. I'm nearly 31 so clearly it worked!!

Will be returning soon!
Emma Stroude

Loved my treatments here today. Jackie was excellent - fab gel manicure and pedicure. Will be returning soon

The best massage I have ever had!
Megan Hay-ellis

Just had a massage with vicky! The best massage I have ever had! Will definitely be back xx

Fantastic place!
Susan Sparkes

Fantastic place, great atmosphere and great therapists inspired by a wonderful therapist owner. Thank you Gemma for another great treatment.


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