The results of a 12-month pilot study exploring ways to reduce carbon and water footprints related to haircare routines that have been shared at an event in London.
‘Mirror Talkers’ is the brainchild of Green Salon Collective and Denise Baden, Professor of Sustainable Business University of Southampton and looks at the effectiveness of displaying small messages on salon mirrors (hence, mirror talkers), to engage clients in conversations around sustainable haircare.
30 salons were involved in the year-long study, with each providing a selection of thought-provoking ‘Eco Tips’ aimed at getting clients talking. These ranged from ‘Running hot water is the most expensive and energy-intensive activity we do in our homes’ to ‘Do you always need to use conditioner?’
Each Eco Tip had a linked QR code, leading to the training required to navigate those conversations, as well as a separate survey for both client and hairdresser to gauge their feedback on the process. The survey also invited clients and hairdressers to participate in one-to-one interviews to provide further feedback.
The aim of the study was threefold:
The results of the study were shared at an event hosted by Green Salon Collective at The Hunter Collective in Farringdon, with participants from the research invited along to witness the findings.
Survey findings…
Interview findings…
Interview feedback mirrored survey feedback and was largely positive.
“Green Salon Collective are excited to have spearheaded such a ground-breaking and positive piece of research” says Steph Vanhalder, Head of Research & Development at Green Salon Collective. “We have long known that hairdressers have the potential to influence and inform clients on their sustainable practices and we hope that these new findings will encourage more salons and salon owners to introduce ‘Mirror Talkers’ into their working environments.”
The evening rounded off by highlighting the potential of Mirror Talkers to ‘empower’ hairdressers with the knowledge to positively influence their clients’ impact on the world.’ There is also scope for meaningful change, with Mirror Talkers influencing water and energy consumption patterns in a significant way, as well as boosting the reputation of the hair and beauty industry and giving pride to those working in the profession.
Following the study, new training videos are being planned to boost both the effectiveness and awareness of Mirror Talkers and QR content will be made freely available for training purposes.